Last Updated 12/08/2021
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
I. Domain names are transferable upon request at a one-time cost.
II. Suspended, cancelled or closed accounts no longer qualify for domain transfer. You may still be able to purchase the domain name from our registrar.
III. Past due balances must be paid in full before we consider any domain transfer.
IV. If you qualify for domain transfer, you must understand the process and initiate transfer early to avoid issues. We can perform the entire transfer at our hourly cost.
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
All refund request should be made to the support department, and Indy Web Design reserves the right to approve/reject any and all refund requests based on an individual case to case premise. Please check to see if you qualify:
To ensure that your refund request is received and processed effectively, please make sure that you follow the next few steps.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here.
Revisions are limited to the package you purchase. Some packages such as Citations don't include revisions. Customers can request free revisions up to the number the package allows. Additional revisions are available at additional cost without exceptions. Revision turnaround time is around 48 hours excluding weekends and holidays.
We are not required to keep copies of your final design after we make the final delivery. It's your responsability alone to make sure you keep your copies in a secured and accessible place. We are not responsible for loss or damage. In the case we have kept a copy, you will be charged a fee for making it available to you. No exceptions.
By requesting a service from Indy Web Design, you agree to compensate with any performed work, and further more, you allow Indy Web Design to charge your credit card on file for the full due balance if no compensation has been received after 14 business days. We may also use other means to collect past dues, including suspension or termination of any existing accounts or services with us, and submitting your past due balance to a collection agency.